Utility Billing

The City of Atlantis owns its own water, sewer, and stormwater utility. The Utility Department serves the residents and businesses of Atlantis, as well as some residences north of the city.

Water Accounts

For new water accounts, we require:

• Deposit (required for all new accounts, no exceptions)
• Photo ID
• Proof of ownership, or lease

Billing

Residential Customers Inside the City

Residential customers inside the city are billed on a bi-monthly basis in January, March, May, July, September and November. Bills are mailed on the 25th of the month and due on the 12th of the following month.

Residential Customers Outside the City

Residential customers outside the city are billed monthly, mailed on the 30th and due on the 15th of the following month.

Commercial Customers

Commercial customers are billed monthly, mailed on the 30th and due on the 15th of the following month.

Outstanding Accounts

Accounts not paid by the due date are subject to a $15 late charge and possible service interruption.